COMPANY OVERVIEW
Founded in 1996, CyberDyne is presently the largest importer & wholesale distributor
of computer components and related accessories in the West Rand. With its head office
& distribution centre based in Robertville, Roodepoort, CyberDyne owns and operates
premises spanning 10,000 square meters used to support its core business of computer
component & accessory distribution. Privately owned and self financed, CyberDyne
has excelled in providing the channel with true value for money - being superior
quality & service at the right price.
Line
Items
CyberDyne specializes in the distribution of internationally branded computer components
& related accessories. Virtually every component that makes up a computer system
is available from CyberDyne, for which the company has a strict policy of only sourcing
internationally branded product of the highest quality and reliability. In recent
years the company has become increasingly dominant in the areas of Memory, Flash
Memory, Hard Disk Drives, VGA Cards, Cabling, Accessories & Computer consumables
distribution. At any one time over 2,000 different product lines are held in stock
and to ensure prompt availability of inventory locally, the company receives weekly
consignments from its international network of manufacturers and suppliers thus
ensuring that CyberDyne has arguably the fastest re-stocking turnaround in the local
ICT industry.
Business Model
CyberDyne distributes its products via a national network of resellers, e-tailers
and retail outlets. Many of the components located in PC, Notebook & Server platforms
across South Africa have been supplied by CyberDyne -
a company which is focused on providing component & accessory solutions.
MANAGEMENT
CyberDyne is a privately owned company which was founded in 1996 by Matthew Greenway
who has remained the companies Managing Director since inception. Robin Greenway
is responsible for the financial management of the business and is a member of the
South African Institute of Chartered Accountants. Between them, the Greenways have
over 50 years worth of experience in the import & distribution business and have
built a company that has become the dominant ICT distributor in the West Rand.
INTERNAL OPERATIONS
CyberDyne has been built from the ground up on an impressive infrastructure to support
its core distribution business. This infrastructure includes:
Warehousing
CyberDyne's head office facility incorporates four
(4) warehouses - each with separate loading bays, totaling
over 8,000 square meters of storage capacity. To double stock holding capacity Mezzanine
levels have been installed. All storage areas are connected by conveyor belts to
ensure the rapid and efficient movement of inventory from shipment receipt, to dispatch.
Packaging
CyberDyne incorporates its own in house packaging department which is responsible
for ensuring that all products are correctly packaged prior to dispatch. The company
owns an impressive array of packaging equipment in the form of Fully Automatic Strapping
machines, Semi-Automatic Shrink Wrapping machines, Palette Wrappers, fully automatic
Carton Taping & sealing machines, InstaPak FillAir & InstaPak Expandable Foam dispensing
machines as well as labeling & bar-coding equipment. All product is professionally
packaged prior to dispatch to ensure that our customers receive delivery of product
that are in factory-new condition and have not sustained any damage during transit.
Delivery
CyberDyne operates its own fleet of Delivery vehicles which range from Panel Vans
up to 5 ton Trucks. Using this fleet of vehicles CyberDyne has daily delivery runs
within the Gauteng region directly to the customer's premises. Because we are in direct control over this area of logistics and do not
sub-contract local deliveries like so many of our competitors, we are able to fully
control the movement of inventory from our warehouses to our customers' door.
ERP & Accounting Systems
CyberDyne runs SAP. The company standardized on SAP in December 2007 and chose the
system because half of the world's Fortune 500 companies
run the product. The best run business's run SAP and
CyberDyne is no exception. Internal Servers & workstations running SAP ensure that
the entire company is able to process all transactions in real-time and have a true
360 degree view of the business at all times. Management is able to monitor the
performance of every company department on a constant basis via the system and this
has given CyberDyne a unique advantage over its competitors.
Technical Facilities
An in-house technical department ensures that every product sold can be backed &
serviced. CyberDyne has invested in computer hardware testing equipment, including
the latest memory testing equipment from SIMM Tester in the USA. This ensures that
product can not only be tested for compatibility, but also any product returned
for service can be diagnosed correctly and repaired or replaced without delay.
IT Department
All CyberDyne's internal Workstations & Servers are
managed in-house. Email & WEB servers are hosted on CyberDyne premises and are supported
by an internal IT Department. Internal hardware & software is routinely upgraded
companywide every 12 months to ensure the most modern technology is being used.
Alternative Power
Pre-empting Eskom's January 2008 announcement of power
shortages on the national grid for the next five (5) years, CyberDyne purchased
and installed its own Generator in December 2007. In the event of a power outage,
the unit has sufficient capacity to supply the entire CyberDyne operation with power,
thus ensuring that our business continues as normal and without any disruptions.
Personal
Many of CyberDyne's current employee's
have been with the company for over 10 years. These people form the backbone of
our business and have a passion for what they do. They have been part of the company's
development and growth and have received unique training
that other companies don't provide - that being the working in different departments or 'Job
Rotation'. This ensures that all members of CyberDyne
staff have a complete understanding of the business and not just a specific 'Job Title'.
Quality & Service Policy
CyberDyne does not cut corners - period. Since inception
the company has earned a reputation for the quality of product it distributes as
well as the service it provides. We believe in offering our customers the best value-for-money
which is a combination of superior quality & service - at the right price. In an industry renowned for price wars, CyberDyne has
never cut pricing at the expense of either quality or service and is the only distributor
in South Africa which offers its customers a unique guarantee called 'The No-Quibble Plan'.