Why do business with CyberDyne?
CyberDyne's founder has always believed that the best businesses are those which
have the ability to offer either goods or services with the best value-for-money,
but in the simplest and most efficient manner possible. In any industry time is
without question equal to money and the cut-throat ICT business is no exception.
Many of our customers run small IT businesses in which the bulk of their revenue
is earned from selling time, and anything that 'wastes their time', equals a direct
loss of profit. Filling in complex application forms, being put on hold for 30 minutes
to place an order for a single item, standing in a queue for 3 hours to return a
defective product, waiting days for a delivery to occur are all a few of the examples
of where time is wasted - thus directly eroding your profits. CyberDyne offers it
customers the following advantages:
Vertical Integration - CyberDyne's impressive
infrastructure has been vertically integrated to ensure that each department specializes
in one key area of operation, but is seamlessly connected to the other thus ensuring
all facets of the business are running optimally and everything we do is handled
in-house.
Focus - Our core business is component & accessory
distribution. We stick to this and have not become 'A Jack of all trades' trying
to sell every possible product as is the case with many other distributors.
Best of Breed products - Only product procured
from the best global manufacturers are carried by CyberDyne. Product quality & reliability
form the cornerstone of our product selection criteria. Quality products are easy
to use - thus cutting down on expensive after sales support issues. Reliable product
has a very low rate of failure, thus keeping costly returns and downtime to a minimum.
Pipelined Business Processes - Failure to plan,
is planning to fail, yet many companies don't have a clearly defined business mythology.
With this in mind, CyberDyne has 'pipelined' its entire operation into clearly definable
stages. Each stage of the process is handled by dedicated departments which form
part of our vertically integrated operation and ensure efficiency & cost savings
are realized from the outset.
Competitive Pricing - Through its trading volumes
CyberDyne is able to negotiate discounted pricing from its manufacturer & supplier
network, combined with one of the lowest Overhead to Employee ratios in the industry,
these cost savings are passed onto our customers in the form of lower prices.
Risk Reversal - CyberDyne is so confident in
its ability to deliver true value-for-money that it is the first and only South
African distributor to offer a unique 'No-Quibble Plan'. Through this policy, CyberDyne
removes the many risks which are often associated with the buying process so that
our customers can spend more time on their businesses instead of being bogged down
with supplier issues.
Access to Management - CyberDyne's unique approach
to business has been formulated down the years through the relationship the company
management maintains with all its customers. Only through feedback which has often
passed from a customer directly to the company Managing Director has CyberDyne been
able to refine its business processes to truly meet its customers needs. Many companies
erect 'Iron Curtains' to 'shield' management from customers, however that has never,
and will never be the CyberDyne approach. Our Managing Director encourages direct
feedback and believes that it is every customer's right to be granted access to
the company's management.
Through this approach to business, CyberDyne is able to save its customers time
which ultimately ensures true cost saving are made and delivers on our commitment
to ensure superior value-for-money.